Privacy Policy

At Ace of Maids, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cleaning services or visit our website.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, address, email address, phone number, and payment details.
• Service Details: Information about your home and the type of cleaning services requested.
• Communication History: Messages, inquiries, or feedback you provide.
• Website Usage Data: IP address, browser type, pages visited, and interaction on our website (via cookies or similar technologies).

2. How We Use Your Information

We use your information to:

• Schedule and provide cleaning services.
• Communicate with you about appointments, updates, or promotions.
• Process payments and send invoices.
• Improve our services and website experience.
• Comply with legal obligations.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage with restricted access.
• Regular security assessments and updates.
• Staff training on privacy and data protection.
• Physical security measures at our facilities.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services (payment processors, scheduling software, etc.).
• Legal Requirements: When required by law or to protect our rights, safety, or property.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us understand how visitors use our site, remember your preferences, and improve our services.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict processing of your information.
• Request transfer of your information.
• Withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Ace of Maids
Phone: (659) 232-9615
Email: info@aceofmaids.com